Privacy Policy

1. Data Controller

2. Data Collected

We may collect the following data:

Account data

• Name, email address
• Company name
• Professional role
• Login credentials (encrypted)

Usage data

• IP address
• Device and browser information
• Platform usage logs

Marketing & campaign data

• Campaign briefs
• Advertising creatives
• Targeting parameters
• Performance metrics retrieved from connected platforms

Billing data

• Subscription information
• Invoices and payment status

(Payment details are processed by Stripe. Flowdake does not store credit card data.)

3. Purpose of Processing

Data is processed to:

• Provide and operate the Flowdake platform
• Create and manage marketing campaigns
• Connect to third-party platforms
• Improve product performance
• Ensure platform security
• Comply with legal obligations

4. Legal Basis

Processing is based on:

• Contract performance
• Legitimate interest
• User consent (when applicable)
• Legal obligations

5. Third-Party Platforms

Flowdake integrates with:

• Meta (Facebook, Instagram)
• Google (Google Ads, Analytics)
• LinkedIn
• TikTok
• Snap
• Other advertising and social platforms

When connected, Flowdake acts as a data processor, accessing only the data necessary to operate the service.

Each platform processes data according to its own privacy policies.

Google User Data

Data obtained through Google APIs (Google Ads, Google Analytics, etc.) is used solely to display your advertising performance and generate recommendations within Flowdake. Flowdake does not share, sell, transfer, or disclose Google user data to third parties, except as strictly necessary to provide the service (secure hosting) or as required by law.

Meta Data (Facebook & Instagram)

Data obtained through Meta APIs (Facebook Ads, Instagram) is used solely to display your advertising performance and generate recommendations within Flowdake. Flowdake does not share, sell, transfer, or disclose Meta user data to third parties, except as strictly necessary to provide the service or as required by law.

LinkedIn Data

Data obtained through the LinkedIn API is used solely to display your advertising performance within Flowdake. It is not shared, sold, or transferred to third parties.

TikTok Data

Data obtained through the TikTok API is used solely to display your advertising performance within Flowdake. It is not shared, sold, or transferred to third parties.

Snapchat Data

Data obtained through the Snapchat API is used solely to display your advertising performance within Flowdake. It is not shared, sold, or transferred to third parties.

6. Data Retention

Data is retained:

• While the account is active
• As required by law
• Campaign data may be anonymized after account deletion

7. Security

We implement appropriate technical and organizational measures including:

• Encryption
• Secure authentication
• Access control
• Monitoring and logging

8. Your Rights

You have the right to:

• Access your data
• Rectify inaccuracies
• Request deletion
• Object to processing
• Request data portability

privacy@flowdake.com

9. International Transfers

Some partners may process data outside the EU. Safeguards such as Standard Contractual Clauses are applied where required.

10. Changes

We may update this policy. Material changes will be communicated to users.